Terms of Service

NOT WEIRD NOT FREAK

Welcome to NOT WEIRD NOT FREAK. By visiting our website, browsing our store or purchasing from us, you agree to these Terms of Service and the policies linked on our website.

Please read these terms carefully before using our website or placing an order.

1. About Our Store

NOT WEIRD NOT FREAK operates this online store and website, including all content, products, features and services available through it.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products to you.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not use our website to:

• Break any applicable law or regulation.

• Attempt to gain unauthorised access to our website or systems.

• Introduce viruses, malware or other harmful code.

• Copy, reproduce or exploit our content or products without permission.

• Interfere with the security or operation of our website.

• Provide false or misleading information.

We reserve the right to refuse service, cancel accounts or restrict access where we reasonably believe these Terms have been breached.

3. Our Products

We do our best to display our products as accurately as possible.

Colours, finishes and other visual details may appear slightly different depending on your device, screen settings and lighting.

Product descriptions, images, availability and pricing may be updated from time to time.

We may discontinue products or limit quantities available for purchase.

Because our press-on nails are handmade, minor variations between individual sets may occur. These variations are part of the nature of handmade products and do not necessarily indicate a fault.

4. Sizing

Choosing the correct size is the customer's responsibility.

Please carefully measure your natural nails and review our sizing guide before placing an order.

Due to hygiene considerations, we do not accept change-of-mind returns or exchanges for incorrect size selections or requests for a different style, except where required under Australian Consumer Law.

If you're unsure about your size, we recommend purchasing a sizing kit before ordering a full set.

5. Orders

When you place an order, you are requesting to purchase the products in your cart.

An order is considered accepted once we have processed your payment and sent you an order confirmation.

Please review your order carefully before completing your purchase, including your:

• Product selection

• Nail sizes

• Quantity

• Shipping address

• Contact details

If we are unable to fulfil an order, we may contact you and provide an appropriate solution, including a refund where applicable.

Once an order has been accepted, cancellation or changes may not always be possible.

6. Prices & Payments

All prices are displayed in Australian dollars unless otherwise stated.

Prices may change from time to time. The price applicable to your order is the price displayed at the time you complete your purchase, subject to any obvious pricing error.

You agree to provide accurate and current payment and contact information.

You must only use a payment method that you are authorised to use.

7. Shipping & Delivery

Shipping options, destinations and applicable shipping charges are displayed at checkout.

Delivery timeframes are estimates only and may vary depending on the destination, carrier, customs and circumstances outside our reasonable control.

For preorder products, estimated dispatch information will be provided on the relevant product page.

Please ensure your shipping address is correct before completing your order.

For further information, please see our Shipping Policy.

8. Returns, Refunds & Exchanges

Our returns and refund process is explained in our Return & Refund Policy.

Nothing in our Return & Refund Policy or these Terms limits or excludes any rights you may have under the Australian Consumer Law.

If a product is faulty, damaged, incorrectly supplied or otherwise fails to meet a consumer guarantee, you may have rights to a repair, replacement, refund or other remedy depending on the circumstances.

Change-of-mind returns are handled according to our Return & Refund Policy.

9. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded under Australian law.

Our products come with consumer guarantees under the Australian Consumer Law. These guarantees apply in addition to any policies or warranties we may provide.

Where a product does not meet a consumer guarantee, we will provide the remedy required by law.

10. Intellectual Property

Everything on our website—including our name, logo, branding, designs, photographs, graphics, text, product designs and other original content—is owned by or licensed to NOT WEIRD NOT FREAK unless otherwise stated.

You may view and use our website for personal, non-commercial purposes.

You must not copy, reproduce, modify, distribute, sell or commercially exploit our content without our prior written permission.

Our brand name, logos, product names, designs and slogans may not be used without our permission.

11. Third-Party Services & Links

Our website may contain links to or use services provided by third parties.

We are not responsible for the content, availability, security or practices of third-party websites or services.

Your use of third-party services may also be subject to that provider's own terms and policies.

12. Reviews & Feedback

If you voluntarily submit reviews, comments, photographs, suggestions or other content to us, you confirm that you have the right to provide that content.

By submitting content, you give NOT WEIRD NOT FREAK permission to use, reproduce and display that content for purposes including operating and promoting our business, unless otherwise prohibited by law.

We may remove content that we reasonably believe is unlawful, misleading, abusive, offensive or infringes another person's rights.

We do not guarantee that customer reviews or other user-generated content will be published.

13. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, secure or error-free.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

14. Limitation of Liability

To the extent permitted by law, NOT WEIRD NOT FREAK will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under Australian law, including rights and remedies available under the Australian Consumer Law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be published on this page. Any changes will apply from the date they are posted, except where applicable law requires otherwise.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia, unless another jurisdiction is required by applicable law.

17. Contact Us

Questions about these Terms?

NOT WEIRD NOT FREAK
Email: notweirdnotfreak@gmail.com

We're here to help.

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